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Product Description
Brand: Moto g power 2022
Storage: 64GB-can be extended
RAM: 4GB
Phone: unlocked
SIM card: unlocked for all carrier
Condition: used /Tested /all good
Pickup currently not available
Shipping policy
Order Processing & Shipping
We process orders promptly, and tracking information is sent to your email once your package ships. Delivery times may vary depending on the carrier and your location.
If you have any questions about your shipment, feel free to contact us at luu@kkayybuy.com.
RETURN POLICY
15‑Day Return Window
You have 15 days from the date you receive your order to request a return.
To start a return, email luu@kkayybuy.com with your order number and the reason for the return. If your item is defective or damaged, please include photos or a short video.
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Returns Covered by Us (Free Return Label)
We provide a free return shipping label if:
• You did not receive your item
• You received the wrong item
• The item is defective
• The item arrived damaged
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Customer‑Paid Returns
For all other return reasons:
• The customer is responsible for the return shipping label
• The item must be in the same condition as received, including all accessories
Examples include:
• Ordered the wrong item
• Changed mind
• No longer needed
REFUND POLICY
Refund Eligibility
Refunds are issued once we receive and inspect your returned item. Items must be returned in the same condition they were received unless the return is due to a wrong, defective, or damaged item.
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Refund Method
Approved refunds are issued to the original payment method.
Processing times may vary depending on your bank or payment provider.
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Restocking Fee
A restocking fee will be deducted from your refund to cover the cost of the return shipping label.
• The fee amount depends on the shipping cost of the item
• This fee does not apply to wrong, defective, or damaged items
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Non‑Refundable Situations
Refunds may be denied or reduced if:
• The item is returned in a different condition than received
• Accessories or parts are missing
• The return is requested after the 15‑day window
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Refund Timeline
Once your return is delivered to us:
1. Inspection: 1–3 business days
2. Refund Approval: You will receive an email confirmation
3. Refund Processing: 3–10 business days depending on your bank
CARE & MAINTENANCE
To maintain the beauty and integrity of your purchase, we recommend treating it with care. maintenance proper storage can effectively preserve the longevity of your favorites. We encourage you to refer to the care instructions included with each item, designed to help you keep your purchase in top condition.
Storage & handling: Store in a cool, dry place away from direct sunlight and extreme temperatures. Keep magnetic components away from credit cards and magnetic-sensitive items.
Important: While our products provide excellent protection, they are not waterproof unless specifically stated. Avoid prolonged exposure to water, moisture, or extreme heat.
Following these simple care steps will help maintain the quality and extend the life of your purchase.
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